Call Recording & Tracking
Using call recording and tracking in your business can provide valuable insights into your customer interactions and help improve your sales process. By analyzing call data, you can identify areas of improvement, track the success of your sales team, and ultimately increase your conversion rates. Additionally, call recording can serve as a valuable tool for training new team members and ensuring quality control in customer interactions.
Track and view call reporting with our phone system
Monitor the number of answered, missed, and voicemail calls, and average call duration
Customize call recording settings through account settings - phone numbers
Enable whisper messages to hear call details before connecting with the contact
Improve your phone and sales training with real-time call tracking
Save time and eliminate manual work with automatic call logging
Enhance customer service by recording calls for quality assurance
Follow up with missed calls using the missed call text back feature
Access a detailed log of all call information, including user, phone number, and duration
Last Updated December 2023